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1. Where can I pick up my order? A: 23 Central Avenue, Clark, NJ, 07066 (888) 238-2251 2. Why is my state not listed as a ship to state? A: At this point in time WineAnthology is not allowed to ship to all states. We apologize if your state is not listed at this time, but we cannot make any exceptions. However, laws change daily, so please check back. Also, we can ship non-alcoholic products everywhere. 3. What are your hours of operation? A: Our Retail store is open 9-9 Mon-Thur, 9-10 Fri & Sat, and 10-5 on Sundays. 4. Are the prices the same online and in store? A: No, pricing in store is different than online. You may place an order online and schedule for a pick up at our store to receive the online price. 5. What if my package is broken when it arrives? How can I get insurance? A: There is no fear; we automatically calculate insurance into your grand total. All orders that are damaged will receive a full refund once we receive the claim. 6. What is vintage sub? A: Vintage Substitution may occur when you place an order and we do not have the vintage shown. Instead, we can give you the same product with a different vintage. This feature can be turned on or off. 7. Can I include a gift card? Does the pricing show? A: Yes, please let us know via our special instructions box that you would like a gift card and tell us your message. When shipping a gift, all prices are withheld and an invoice with the shipping and billing info is included, so that the customer knows from who it’s coming from. |
